Diamond Seven – Die Schweizer Software für Uhren- und Schmuckgeschäfte

Privacy Policy

CAPOL AG
Oberfeldstrasse 20
CH-8302 Kloten

Email: datenschutz@diamondseven.swiss
Phone: +41 44 400 01 11
Website: www.diamondseven.swiss

CAPOL AG is the operator of the website www.diamondseven.swiss and is therefore responsible for the collection, processing and use of your personal data, as well as for ensuring that data processing complies with applicable law.

Your trust is important to us. We take data protection seriously and ensure appropriate security. Naturally, we comply with the legal provisions of the Swiss Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (OFADP), the Telecommunications Act (TCA) and, where applicable, other data protection regulations, in particular the General Data Protection Regulation of the European Union (GDPR).

So that you know which personal data we collect from you and for what purposes we use it, please take note of the information below.

1. Principles of Data Processing on www.diamondseven.swiss

The personal data collected on the website www.diamondseven.swiss

  • is processed lawfully, in good faith and in a manner that is transparent to the data subject.
  • is used solely for the implementation and handling of the services and offers provided on the website. Under no circumstances will it be further processed for other purposes.
  • that is inaccurate in relation to the purposes of its processing is deleted or corrected without delay.
  • is stored only as long as necessary for the purposes for which it is processed.
  • is processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, accidental destruction or accidental damage.

2. Lawfulness of Data Processing

Personal data is processed only insofar as this is necessary for the operation of the website, the handling of enquiries, the sending of newsletters, IT security, compliance with legal obligations, the protection of our legitimate interests, or where you have given us your consent for this purpose.

Where we rely on your consent as the legal basis, you may revoke this consent at any time with effect for the future, for example by email to datenschutz@diamondseven.swiss. The lawfulness of the processing carried out up to the time of revocation remains unaffected.

3. Scope and Purpose of the Collection, Processing and Use of Personal Data

a) When visiting www.diamondseven.swiss

When you visit www.diamondseven.swiss, our servers temporarily store every access in a log file. The following data is collected without any action on your part and stored by us until automated deletion, at the latest after twelve months:

  • the IP address of the requesting computer,
  • the date and time of access,
  • the name and URL of the retrieved file,
  • the website from which access was made,
  • the operating system of your computer and the browser you use,
  • the country from which you accessed the website and the language settings of your browser,
  • the name of your internet access provider.

This data is collected and processed in order to enable the use of our website, ensure system security and stability, analyse errors and misuse, and ensure the technical provision of our online offering. Personal evaluation only takes place insofar as this is necessary for error analysis, defence against misuse, or the protection of our rights.

b) When using our contact form

You have the option of contacting us via the contact form. In doing so, we process the data you submit to us. On the website, this includes in particular:

  • Your name
  • Your email address
  • Subject
  • Your message

We use this data exclusively to process your enquiry, for communication related to it, for reviewing a possible contractual relationship, and for any follow-up questions. To the extent organizationally necessary for handling your enquiry, processing may also take place within the group of companies.

We store contact enquiries only for as long as necessary to process them, for further business communication, or to comply with statutory proof and retention obligations. You may object to processing for the future at any time or request deletion, provided no legal obligations or overriding legitimate interests prevent this. Requests of this kind should be sent to datenschutz@diamondseven.swiss.

If this information is not provided, it may make the processing of your enquiry more difficult or impossible.

c) When subscribing to our newsletter

You have the option of subscribing to our newsletter on our website. For this purpose, we generally process your email address. We only process additional information if you provide it voluntarily or if this is technically necessary for registration, dispatch, administration of your consent, or unsubscribing.

This data is processed for sending the newsletter, administering your subscription and unsubscription, ensuring the technical delivery of the newsletter and, where used, evaluating newsletter usage. The legal basis is your consent.

We may engage specialized external service providers for the dispatch of the newsletter. Processing may also take place within the group of companies to the extent necessary for organization, customer support or administration. Personal data is processed only to the extent necessary and for the intended purpose.

You may unsubscribe from the newsletter at any time via the unsubscribe link in the newsletter or by notifying datenschutz@diamondseven.swiss. Your data processed for the newsletter will then be deleted or retained only as long as necessary for proof of consent, technical processing or legal obligations. Purely statistical analyses are carried out, where possible, only in anonymized form.

4. Use of Your Data for Advertising Purposes

a) In general

CAPOL AG may use personal data within the legally permissible framework in order to provide information about its own services and offers. Processing for advertising purposes takes place in particular with persons who have been in contact with us, insofar as this is legally permitted or corresponding consent has been given.

To the extent necessary for organization, customer support, sales processing or administration, such processing may also take place within the group of companies. Data will only be disclosed to other third parties within the scope of this privacy policy or where legally permissible.

5. Disclosure of Data to Third Parties

We only disclose your personal data if you have consented, if there is a legal obligation, if this is necessary for initiating or performing a contract or for handling your enquiry, if we have a legitimate interest in involving auxiliary persons and service providers, or if this is necessary for the assertion, exercise or defence of legal claims.

Recipients may include in particular: IT and hosting service providers, providers for website operation and security, newsletter and communication service providers, telecommunications providers, consultants, authorities, and entities within the group of companies insofar as this is necessary in the individual case for processing, organization, administration, customer support or sales processing. These recipients receive only the data they need for their respective tasks.

6. Transfer of Personal Data Abroad

If necessary for the processing described in this privacy policy, personal data may also be transferred to service providers or recipients abroad. If a transfer is made to countries without an adequate statutory level of data protection, we ensure an appropriate level of protection through suitable contractual guarantees or on the basis of statutory exceptions.

Disclosure abroad may occur in particular if the technical service providers or communication and newsletter services we use operate their infrastructure wholly or partly outside Switzerland or the European Economic Area.

7. Data Security

We take appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, manipulation and unlawful disclosure. These include, in particular, access restrictions, authorization concepts, transport encryption, data backups and organizational guidelines for handling personal data.

Our security measures are continuously reviewed and adapted to the state of the art and the respective risk. Our employees and commissioned service providers are also obliged to maintain confidentiality and to comply with data protection requirements.

8. Cookies

Our website uses cookies and comparable technical functions insofar as this is necessary for the operation, security and user-friendly provision of the website. Cookies are small text files that your browser stores on your device.

On the publicly accessible website, we do not use any advertising, remarketing or social media tracking tools that are separately described in this privacy policy. Where technically necessary cookies are used, this is done to ensure the basic functions of the website, stability and IT security.

You can configure your browser to restrict or delete cookies. Please note that this may impair individual functions of the website.

9. Security of Data Transmission with SSL

For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the browser address line changes from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

10. Right of Access, Rectification, Deletion and Restriction of Processing; Right to Data Portability

Within the framework of applicable data protection law, you have in particular the right to obtain information about the data processed concerning you, to request the correction of inaccurate data, deletion, restriction of processing, and the handover or transfer of the data you have provided in a commonly used format, insofar as the legal requirements are met.

Where processing is based on your consent, you may revoke it at any time with effect for the future. Where we process data based on legitimate interests, you may object to this processing for reasons arising from your particular situation, insofar as applicable law provides for this.

To exercise your rights, you may contact us at datenschutz@diamondseven.swiss. We may request appropriate proof of identity in order to process your request.

11. General Disclaimer

All information provided on our website has been carefully reviewed. We make every effort to ensure that our information is up to date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, which is why we do not guarantee the completeness, accuracy or up-to-dateness of information, including information of a journalistic or editorial nature. Liability claims arising from material or immaterial damage caused by the use of the information provided are excluded, unless there is proven intentional or grossly negligent fault.

The publisher may, at its own discretion and without notice, change or delete texts and is not obliged to update the contents of this website. Use of or access to this website is at the visitor’s own risk. The publisher, its clients or partners are not responsible for damages, such as direct, indirect, incidental, specifically determinable or consequential damages, allegedly caused by visiting this website, and therefore accept no liability for them.

The publisher also accepts no responsibility or liability for the content and availability of third-party websites that can be accessed via external links on this website. The operators of the linked sites are solely responsible for their content. The publisher therefore expressly distances itself from all third-party content that may be relevant under criminal or liability law or that violates common decency.

12. Retention of Data

We store personal data only as long as this is necessary for the respective purposes or as long as statutory retention and documentation obligations exist.

The following storage principles generally apply to the website in particular:

  • Server log data: up to 12 months
  • Data from contact enquiries: for the duration of processing the enquiry and beyond that only insofar as this is necessary for follow-up communication, proof or legal obligations
  • Newsletter data: until unsubscription, thereafter only insofar as necessary for proof, blocking or documentation purposes
  • Business-related communication: as long as necessary for contract initiation, contract performance, proof or statutory retention obligations

As soon as personal data is no longer required for the stated purposes, it is deleted or anonymized, unless there is a legal obligation to retain it further.

13. Right to Lodge a Complaint with a Data Protection Supervisory Authority

If you are of the opinion that the processing of your personal data violates applicable data protection law, you may lodge a complaint with the competent data protection supervisory authority.

In Switzerland, this is in particular the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Bern. If, in an individual case, the General Data Protection Regulation applies and you are located in the European Economic Area, you may also contact the data protection supervisory authority responsible for your place of residence.

Clarity begins with the right conversation

CONTACT

Direct Contact

Not every enquiry belongs in a form. If you would prefer to speak to someone directly or get in touch by email, you will find the relevant contact details here.

DE / EN

DIAMOND SERVICES GmbH

Oberfeldstrasse 20
8320 Zürich/Kloten

+41 444 000 111

FR / IT

MDF-BIS SA

Chemin de Champ-Vionnet 6
1304 Cossonay, Suisse

+41 21 863 20 60
info@mdf-bis.com

Klarheit beginnt mit dem richtigen Gespräch

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